As mentioned in the middle of December, we'll be changing how and when we do payouts to provide more efficient and reliable service. Outlined below is the new schedule.
As of February 2nd the payout schedule will be as follows:
Paypal payment requests cut off every Monday at 9am MST and payments requested up to that cut off will be paid out on the following Monday.
Moneybookers payment requests cut off every Tuesday at 9am MST and payments requested up to that cut off will be paid out on the following Tuesday.
Payoneer payment requests cut off every Wednesday at 9am MST and payments requested up to that cut off will be paid out on the following Wednesday.
Please note that there may be a lag between when we payout the money and when the service provider deposits it into your account. We don't have any control over this.
If a state holiday falls on the payout request cut off day, then the whole schedule pushes forward one day. For example, if there is a holiday on Monday, then the Paypal request cut off would be Tuesday at 9am MST and the payment will be paid out on the following Tuesday. Moneybookers would then be Wednesday and Payoneer Thursday.
If you receive your payment by check, we will be doing a check run twice a month on the 15th and 30th (unless those days fall on a weekend, then the payment will be sent on the Friday before). You will need to request your payment 5 business days before these dates.
At the same time, we will be making the switch to allowing only one Payout request per week. The week will run from Sunday to Saturday with the clock resetting at Midnight MST on Sunday morning .
This change will now allow us to provide your payouts to you as per the schedule.
If you have any questions, please contact us at
Contributor Relations and we'll be glad to help you out!